INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site.
Most web browsers allow some user control of most cookies through the browser settings. You have the ability to accept or decline cookies by modifying the settings in your browser. For information on changing these settings, please look for a "help" function in the browser or contact the browser provider. However, you may not be able to use all the interactive features of our site if cookies are disabled.
HOW WILL YOU USE MY PERSONAL DATA?
We and/or third-party service providers, use your personal data to process your orders and payments for goods and/or services and to deliver and/or provide those goods and services to you.
To operate the Site and our business we may use your personal data to:
- Provide you with a customer account, including to make future ordering on our Site more efficient for you
- Ensure that content from our Site is presented in the most effective manner for you and for your device
- Customise and optimise the mobile version of our Site
- Contact you where you have requested information from us or have reported a problem with our Site
- Notify you about changes to our products and services.
- Maintain a customer email list and to market our goods and services to you
- Disclose to third parties who may use this information to advertise to you through website ad servers including Instagram, Facebook and Google
Google Analytics is used to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout contact you where you have requested information from us or have reported a problem with our site
If you request information from us, register for an account on the Site, purchase one of our products or participate in our surveys, promotions, or events, we may send you marketing communications if permitted by law, but you will be able to opt-out. Such communications include notices of special offers, a notice of advanced sales, a notice of new store openings and other Conscious Convert news, and may be tailored to your preferences.
For security, compliance, fraud prevention and safety
We use your personal data as we believe necessary or appropriate to (a) implement and operate security measures designed to protect the Site and your personal data; (b) enforce the terms and conditions that govern the Site or other services you have requested; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorised, unethical or illegal activity.
To comply with law
We use your personal data as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
With your consent
We will request your consent to use your personal data where required by law, such as where we use certain cookies or similar technologies or would like to send you certain marketing messages. If we request your consent to use your personal data, you have the right to withdraw your consent any time in the manner indicated when we requested the consent or by contacting us.
We may sell, transfer or otherwise share some or all of its business or assets, including your personal data, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, re-organisation or sale of assets or in the event of bankruptcy.
STORING YOUR DATA
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
When you place an order through the website, we will maintain your order information for 7 years in to comply with statutory obligations. Unless you ask us to delete this information.
Security and Payment Processing
All payment processing is handled on our behalf by a third party that uses the Payment Card Industry Data Security Standard (PCI DSS). PCI DSS is a mandatory compliance standard for all payment service providers which enforces high levels of security in all areas where cardholder data is transmitted or stored. Strong protections such as encryption, intrusion detection and response, formalised policies and standards and security-aware development methodologies are utilised by our third party payment processing provider as part of its PCI DSS compliance.
Never send your bank or credit card details to us by email or other than by the form on our Site which requests payment details. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never, ever ask for sensitive information via email.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt-out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. To find out more about Do Not Track please visit www.allaboutdnt.com
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.
The site is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by post using the details provide , Conscious Convert, PO BOX 13284 .