Shipping and Returns
Shipping
Your order is delivered securely by our courier partner within 3 - 4 working days in Ireland & UK, Europe within 4 - 5 working days and US within 8 (Monday to Friday excluding public holidays) however, we will do our very best to ensure they get to you as soon as possible. If you live in another continent just email us at info@consciousconvert.com and we will let you know the delivery time.
Our Team is available via email at hello@consciousconvert.com, should you need any further information about your delivery.
Free shipping on all orders over €65.
50% off all shipping for orders less than €65.
All shipping charges are calculated based on the total weight of your order and the ship-to address. All prices are inclusive of VAT.
If you are shipping to an address outside of the EU import duties and clearance fees may be applicable in the country the items are being shipped too. You should check with the local authorities in advance of the purchase as you may be charged import duties and taxes.
Returns Policy
Returning an item for refund or exchange.
We want you to be delighted with your purchase however if you are not, we are happy to offer a full refund or exchange. Please notify return the item/s, securely wrapped, within 14 days from the date of purchase via registered post. Items purchased more than 14 days ago cannot be returned.
Please ensure the returned item/s are in their original packaging with all labels attached. Once we receive the item we will notify you by email and issue the refund. This will be refunded to the original payment method used when you made your purchase. We are not able to refund any postage charges.
In the unlikely event that your item has arrived damaged or with a manufacturing defect please notify us as soon as possible at hello@consciousconvert.com so we can rectify immediately, refund or exchange, we will refund return delivery costs in this instance.
For all returns please include a letter with your name, address, email address, the best telephone number to reach you on during the day and the reason you are returning the item. Please let us know via email when your item is ready for return and return to the delivery address below.
Please use a tracked delivery service or registered post as we cannot accept responsibility for the item until it reaches our address, or alternatively we can arrange for our courier to collect.
You will be notified via e-mail has soon as your return has been processed. This can sometimes be a few days after we receive your parcel at our warehouse.
Return Address
Email info@consciousconvert.com and deliver to this address -
Conscious Convert
C/O Goods In
Spectrum Logistics
Unit 4044, Citywest Business Campus,
Dublin 24,
D24 T6YE
Ireland